Returns & Exchange

All products are pre-checked for quality and defects before they are shipped. In spite of our best efforts, if you find the product delivered is damaged kindly email the customer care for the return procedure within 24hours of delivery with parcel opening video. The decision to accept returns rests solely with the Feeels Team.

Once the products are shipped no returns will be accepted unless the above-mentioned details stand true. If the product is disliked by the customer or changes his/her mind after placing the order it is not eligible for exchange/cancellation.

The photos of all products are taken under neutral lighting conditions, and we make the best possible effort to reproduce the exact color & shape. Sometimes the colors may look different due to the temperature of your monitor and/or device settings. Returns/exchange is denied to deviations in color or size or shape from the product displayed to the product received by you.

Please ensure that products are returned in their original condition and packaging in order to get your full credit. Kindly note that this is a non-negotiable policy.

Once the Feeels team decides to accept the request, It shall take a week’s time to refund or exchange.

Lastly, the exchange facility shall only be provided once and for all. Repetitive exchange request shall not be entertained.

But rest assured, we have a robust quality check team that goes through each product meticulously to ensure you get only the best quality of products!

If you have any queries, feel free to email us at support@feeels.in